Shipping policy
For both free and paid deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination.
Please make sure that the shipping address is correct as we’re unable to redirect orders once they’re on their way to you.
Your security is important to us, so before we can dispatch your purchase we may need you to confirm your details with your card issuer. Delays aren’t fun for anyone so we’ll do our best to make it quick.
Our delivery time starts from the moment an order is accepted. This includes a 24 period where your items will be processed and dispatched by our team members. Please note this can take longer during our sale periods, when it may take up to 48 hours for shipments to be dispatched.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged by our carrier.
If the receiver gives the courier authority to deliver without a signature or the receiver gives the courier authority to leave, Your D&A shop is not held liable in the event the parcel goes missing. Further, D&A will not be able to refund or resend the parcel. We appreciate your understanding.
Please make sure that the shipping address is correct as we’re unable to redirect orders once they’re on their way to you.
Your security is important to us, so before we can dispatch your purchase we may need you to confirm your details with your card issuer. Delays aren’t fun for anyone so we’ll do our best to make it quick.
Our delivery time starts from the moment an order is accepted. This includes a 24 period where your items will be processed and dispatched by our team members. Please note this can take longer during our sale periods, when it may take up to 48 hours for shipments to be dispatched.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged by our carrier.
If the receiver gives the courier authority to deliver without a signature or the receiver gives the courier authority to leave, Your D&A shop is not held liable in the event the parcel goes missing. Further, D&A will not be able to refund or resend the parcel. We appreciate your understanding.